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Inside Sales Representative - Full Time

ECU Worldwide USA - Chicago, IL


Posted on 10/12/20 (Ref: )

Inside Sales Representative - Chicago, IL - ECU Worldwide USA

This position is for local residents only.


Inside Sales Representative



Reports To: Inside Sales Manager

This position is to work remotely.

Compensation is 45k-65K based on experience and geographic location ( Plus potential to earn substantial commissions)

Must have at least 2 years in industry experience preferred, but not required.

Bilingual preferred but not required.

Must have experience with high volume cold calling.

Hunt/ onboard new small-scale customers who do less than 20 CBM/year (long tail accounts) for business with ECU. Qualify leads (account with potential>20 CBM/yr.) for Account acquisition Sales Reps. Grow business with existing long tail accounts (<20 CBM/ year). Up-Sell Door delivery to import CIF customers. 50% - Growing sales from existing customers, 30% - Onboarding new customers, 15% - Qualifying leads for Account acquisition sales rep
5% - Upselling Door deliver to Import

Essential Duties and Responsibilities:
  • Hunt/ onboard new small-scale customers (<20 CBM/yr.) for business with ECU
  • Do daily 30/35 outbound calls to new accounts from master list (E.g., OTI List of FFs, Non-US controlled volume customer in US) of all potential customers
  • Target directly onboarding small scale customers with yearly volume |20 CBM/yr
  • Qualify leads (account with potential>20 CBM/yr.) for Account acquisition Sales Reps
  • Through the outbound calls, identify customers with potential to ship volumes greater than 20 CBM a year.
  • Transfer these leads to Account Acquisition rep
  • Grow business with existing long tail accounts (<20 CBM/ year)
  • Manage relationship with 250-300 accounts, each doing volumes less than 20 CBM a year
  • Target deeper share of wallet by targeting business across more lanes, more business from existing lanes
  • Upsell additional products if already not doing with them (E.g., LCL, FCL, Air Freight, CFS, Ex-works/ To-Door)
  • Address any recurring complaints by connecting to customer support team
  • Every year, transition accounts >20 CBM/ year to the Account development rep
  • Up-Sell Door delivery to import CIF customers
  • Call specific customers who are receiving import shipments (in the upcoming 7-14 days) billed outside US and sell door delivery service

Requirements:

In order to perform this job successfully, an individual must be organized, self-driven and demonstrate excellent verbal and written communications skills. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Bilingual (English/Spanish) preferred.
  • 2 years prior industry experience preferred
  • Must have experience with high volume cold calling.

Skills and abilities:
  • Exceptional understanding of the freight market (ocean, air), customer needs (FF, Direct shipper) and the product (LCL, FCL, Ex-works, To-Door)
  • Excellent sales skills with ability to convince potential customers on value generated by ECU worldwide
  • Solution oriented mindset
  • Ability to consistently conduct field visits to meet and engage new customers with high energy and enthusiasm
  • Excellent sales skills with ability to upsell products to existing customers
  • Ability to read, analyze, and interpret general industry documentation, terminology and communications.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.

Apply Online Below

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