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Customer Service Manager - Full Time

Staubach & Associates - Berkeley, IL

Posted on 03/24/20 (Ref: CP-00761)

Customer Service  Manager - Berkeley, IL - Staubach & Associates

Company Profile:
Staubach & Associates conducts job searches NATIONWIDE in Human Resources and Manufacturing.

Please see our active job openings on our website -

Job Description:
This position is for local residents only.
Sorry, Visa / sponsorship not available.

• High School Degree required - college preferred

• A minimum 4 years' experience in Supply Chain or Customer Service working for a CPG manufacturing company or within the food & beverage manufacturing industry.

• Excellent communication skills as you will be the intermediary between the client and customer

• Bi-Lingual Spanish a plus.

• Excellent typing skill speed and proofreading reading capability specifically related to data entry.

• Proficiency in Microsoft Office skills with an emphasis on Word and Excel.

Duties include:

• Tracking shipments and resolving issues

• Tracing orders.

• Communicating order status and information to ensure customer satisfaction.

• Delivery to Customers

• Generating and investigating daily reports

• Responding to operation requests in a timely and qualitative manner

• Reviewing and responding to all service and email requests in a timely and qualitative manner

• Managing Inventories

• Cutting Invoices

• Entering information into a WMS systems

• Daily correspondence with Customer

• etc.,

• Experience in ERP/MRP/WMS systems

• Comfortable in making presentations to customers

• Effectively communicate and establish a
professional relationship with customers and
vendors to maintain highly effective customer
relationships by staying appraised of business and
organization changes which impact the customer.

• Must be highly organized

• Have solid analysis skills

• MS Office advance skills preferred

• Have a sense of urgency

• Active problem solver

• Enjoys multi-tasking of projects in a fast-paced
work environment.

Local Candidates Only

Job Requirements:
Please send resume as a word doc attachment to:

Please include your salary expectations.

Local Candidates Only

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