LCL Import Customer Service Representative
Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our Chicago branch located in Itasca, IL for an experienced LCL Import Customer Service Representative.
We are looking for a candidate who is dynamic, highly motivated, reliable and who understands and appreciates the importance of a team effort.
- Minimum three (3) years' experience in ocean import customer service, operations and documentation, either LCL or FCL, is required, preferably from an NVOCC background.
- Candidate must be experienced with import container operations (from origin to destination), Customs VACIS and CET exams, file processing and profitability, rate quotations, billings, researching and resolving freight discrepancies, customer complaints and corresponding with overseas offices, agents (including terminals and CFS stations) and customers.
- Excellent typing and data entry skills are required.
- Candidates must have excellent verbal and written communication skills, attention to detail and an aptitude for a fast paced, multi-tasking, customer service minded environment.
We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.
We offer medical, dental, life, vision, STD and LTD insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan
Please submit your resume by Applying Online Below!